Senior Frequently Asked Questions
How do I make a senior appointment?
1) Go to www.landlclasspictures.com
2) Click on "Book Your Session - Seniors" from the "What are you looking for?" menu on our website.
3) Select your school from the list
4) Pick your date and time from the options that your school has selected for you
How do I fill out the order form?
First, select the pose(s) you prefer. Identify each pose by using the image number that appears beneath the image. Select the portrait package(s) you wish to order. Note that special combination packages offer more than one pose at no additional charge. Additional poses can be added to single-pose packages for just $15.00 per pose.
May I choose more than one pose?
Yes; many packages include multiple numbers of poses. For single-pose packages there is a charge of $15.00 for each additional pose. Please remember that only one pose can be used for each sheet of pictures.
Can I order online?
Yes. Enter your Access Code/Password from the top of your proofs page and follow the instructions on the screen at www.barksdalestorefront.com/shop/
Must I pay for my portraits when placing my order?
Yes, your order will not be processed unless we have received full payment for the order.
May I keep my proof pictures?
Yes, feel free to keep your proof pictures. If you are ordering your pictures by mail, simply detach the order sheet from the end of this booklet.
Will blemishes that are on the proofs show up on my portraits?
No. We will retouch your photos to remove pimples and blemishes, and to soften harsh lines. Note: 5 o’clock shadows cannot be removed.
When will I receive my order?
Orders are generally shipped in 4-6 weeks. If you need your order before this time, please add a $39.95 rush fee. Your order will be shipped in two weeks.
Can I have my portraits retaken?
Yes, simply call our Customer Service Department to schedule an appointment. There will be a $25.00 sitting fee.
May I copy my images?
In accordance with Federal copyright law, all images are the property of L&L Class Pictures. It is illegal to copy or reproduce your portraits anywhere else. However, if you purchase a Senior Portrait High-Res CD, it comes with a photo release form. This will give you the rights to print copies of your portraits anywhere, any time.
When is my yearbook pose selection due?
Generally, yearbook selections must be returned within 7 days of receipt of your proofs. If L&L Class Pictures is collecting poses for your school, there will be a selection box in the upper right-hand corner of the last page of this booklet. Failure to return your yearbook selection on time will result in a pose being selected for you.
What pose must I choose for my yearbook selection?
Please refer to your Proof Booklet for our school’s specific Yearbook Pose requirements.
What if I have more questions?
Contact our friendly Customer Service representatives at 800.220.7667, Mon - Fri, 8:30am - 5:00pm EST.